Privacy policy
We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
We may collect the following types of personal data:
Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party providers)
IP address, browser type, and website usage data (via cookies)
We use your information to:
Process and ship your orders
Communicate with you (order confirmations, customer service)
Send newsletters and promotional content (only with your consent)
Analyze website traffic and improve your user experience
We do not sell your personal data. We only share your information with trusted third-party service providers such as:
Payment processors
Delivery and logistics partners
Email marketing platforms (if you subscribe to our newsletter)
These partners are required to keep your data secure and use it only for the services they provide on our behalf.
We collect data through both first-party and third-party cookies to improve user experience, enhance website functionality, support analytics, and deliver relevant marketing content.
We use cookies to:
Track customer interactions with the website to personalize shopping experiences
Analyze website activity to improve services and products
Keep track of items placed in the shopping cart, including when they have been abandoned
Measure the effectiveness of marketing campaigns
Deliver personalized ads across platforms (e.g. Meta, Google)
These cookies may be set by us or by third-party services such as analytics and advertising platforms (e.g. Google Analytics, Meta Pixel, Klaviyo, etc.).
You can manage your cookie preferences at any time via our cookie consent banner.
For any questions or concerns about this privacy policy or the way we handle your personal data, you can contact us at: hello@maisonproteine.com